FAQ

Wild Beef
How does Wild Beef's style of farming go beyond organic?
What are the nutritional benefits of consuming Wild Beef produce?
How do you produce and treat your beef?

Wild Beef West Country Farm Shop
What is the Wild Beef West Country Farm Shop?
What does your product range include?
How do I become a Wild Beef West Country Farm Shop supplier?

Shopping with us
Where can I buy Wild Beef and West Country Farm Shop produce?

Online shopping
When will my order be delivered?
What do you do with my details?
How do I pay for my web order?
Some products mention a charge for a quantity range, how does this work?
What is the minimum order value?
Can I collect my order?
I would like to return (part of) my order, how do I do this?
How do you pack your products?
Why are some beef cuts out of stock?
I am looking for a cut that is not available in your shop, can you help?
My order is a present, can you gift-wrap?

Contact
How do I contact you?
 

 

How does Wild Beef’s style of farming go beyond organic?
There is no official certification for Wild Beef’s type of farming. The proof is, literally, in the eating. Owners Richard and Lizzie Vines have effectively set their own standards. They meet all the Soil Association’s standards for organic and go a step or two further, addressing the lifestyle of their cattle.

Michael Caines, executive chef at Gidleigh Park, has described Wild Beef’s style of farming as ‘Terroir’; which is to say that the exceptional quality of the beef comes from the region’s unique characteristics – the soil, the climate, the plant life and the native cattle.

Richard’s old-fashioned methods and ethical beliefs go some of the way towards highlighting the vast gulf between farming and industrialised agriculture.

What are the nutritional benefits of consuming Wild Beef produce?
"We are what we eat,” says Richard. Raising cattle on nutrient-rich natural pastures ensures that the minerals and trace elements from the unploughed, mining country soil are retained in the beef. The moorland also features an abundance of plant life, such as dandelions, which provide iron, and ash leaves, which provide phosphate. The result is beef fortified with nutritional minerals and trace elements, including Omega 3 and 6, and which has a highly developed flavour. 

A report by a team based at Exeter University reinforces this understanding, finding that "animals grazed on diverse pastures such as heather moorland provide the most healthy and delicious farmed meat money can buy". (Western Morning News 11th Feb 2009)

The point has also been made that the rich flavour of the Wild Beef’s produce could be down to the humane, time-honoured methods in use at the small, local abattoir. The whole process results in minimum levels of stress and the cattle are treated with respect.

How do you produce and treat your beef?
We use a local abattoir to minimise the travel and stress to our animals. The abattoir is situated on a family farm and has been operating successfully for 25 years. The Coles family, who own the business, use time-honoured and compassionate methods and it is reassuring for us that our meat is processed locally and humanely. 

The hanging process lasts three to four weeks. In this time, the meat loses between 30 and 40% of its water content, which concentrates the flavour. 

What is the Wild Beef West Country Farm Shop?
Our farm shop is a web and market based shop and larder that stocks a range of exceptional produce from independent West Country farms. The farm shop also sells products from select businesses outside the south west region; those who share Wild Beef’s ethos of providing the best possible responsibly created food and produce. 

What does your product range include?
SEDGEMOOR HONEY FARM raw honey & honeycomb
Fudge & shortbread from RODDA'S in Cornwall
DEVONSHIRE FARMHOUSE double cream & clotted cream
Ice cream and sorbets from SALCOMBE DAIRY (Borough Market only)
CORNISH SEA SALT
English Tea from TREGOTHNAN ESTATE
OTTER VALE mustard & jellies 
Duck, game, chicken and chicken liver pate from THE ARK CHICKEN CO
BELL & LOXTON's Rapeseed oil
Granola cereals by MIDFIELDS GRANOLA
Organic eggs from RUSHFORD MILL FARM
and MUCH MORE....

Please click here for an overview of our product range.

How do I become a Wild Beef West Country Farm Shop supplier?
We are always looking to add quality products that meet our standards to our assortment. Please do not hesitate to contact us via shop@wildbeef.co.uk with information about your product.

Where can I buy Wild Beef and West Country Farm Shop produce?
Order online or visit us at one of the following markets:

Borough Market, Southwark, London. Every Thursday, Friday and Saturday.

Broadway Market, Hackney, London. Every Saturday. 

Wells market
, Somerset. First Wednesday of the month.

When will my order be delivered?

Because of the nature of our business and the inclusion of 'customised butchering' in meat orders, we dispatch items on Thursday for delivery on Friday.

Orders containing meat, poultry, eggs, dairy need to be placed on Friday before 5pm for delivery the Friday after.

Orders containing none of the above need to be placed on Thursday before 9am for delivery on the next day (Friday).

How do I pay for my web order?
You can pay for your online purchases via debit or credit card.

Some products mention a charge for a quantity range, how does this work?
Some of our products come in standard quantities within a certain range (for example 200g-250g). When you add the product to your cart, it will include the maximum price of this range (250g). When we pick the product we will make sure we charge you for the exact quantity.

What do you do with my details?
Please find our privacy policy here.

What is the minimum order value?
Orders containing meat, poultry, eggs, dairy have a minimum value of £40.
Orders containing none of the above have a minimum value of £10.

Can I collect my order?
Orders can be placed and paid for online and collected at out Borough (Thu, Fri, Sat) and Broadway (Sat) market stalls in London. Just make sure to select one of these options during the check-out process.

Why are some beef cuts out of stock?
The nature of our business means we have one or two animals a week. This means we have very limited availability of the more exclusive cuts such as sirloin, fillet, rib and offal.

I am looking for a cut that is not available in your shop, can you help?
Please do not hesitate to get in touch via shop@wildbeef.co.uk to discuss options other than shown in our web shop.

My order is a present, can you gift-wrap?
Please tell us your order is a gift in the comments box and we will gift wrap it for you. You can also leave a message for the receiver in the comments box. Your invoice will be sent to the billing address.

I would like to return (part of) my order, how do I do this?
Please check our return policy.

How do you pack your products?

All our fresh meat and poultry products are packed in vacuum packs, trays with foil or plastic. The products can be refrigerated or frozen in their packaging.

Please take a look at our West Country Farm Shop product pages to see the different types of packaging our partners use.

How do I contact you?

Please get in touch via shop@wildbeef.co.uk or alternatively call us on 01647 433433 during office hours.